Create Users
Add employees and admins. Distribution always uses the current active employee list.
Upload Sleeping Agents Excel
Upload your file and the system will distribute agents evenly across all created employee users.
No file uploaded yet.
No booking reconciliation uploaded yet.
Status Distribution
High-level split of agent lifecycle and call completion progress.
Employee Call Conversion
Activation ratio from assigned agent base.
Today at a Glance
Performance snapshot for the current operating day.
Top Employees
Leaderboard based on activation percentage.
Users and Allocation
All created users and their current assigned sleeping agents.
| Name | Role | Status | Assigned Agents |
|---|
Agent Allocation Master Table
Live distribution based on the currently uploaded sleeping agents and active employee users.
| Employee | Role | Agent Count | Range | Calls Today | Activated | Conversion % |
|---|
Recent Call Logs
Latest sample updates captured from employees.
My Assigned Agents
Search, review, and update call progress for your assigned list.
| Agent ID | Agent | Mobile | Call Status | Last Booking | Last Login | Remarks |
|---|
Update Selected Agent
Change status, write notes, and store the latest call result.
My Recent Activity
Latest updates logged under your ID.